E-commerce ERP for electronics and computer shops in Bangladesh
The ERP is the backend for your website: the same items, prices and stock, EMI display on product pages, and a PC Builder and Keyboard Builder that check component compatibility before checkout.
Computer shops sell online whether or not they have a website, because customers compare specifications and prices before they travel. The difficulty is that an online catalogue maintained separately from shop stock is wrong within a week, and a customer who orders something the shelf no longer holds is worse than one who never ordered.
A storefront fed by the same items, prices and stock as the counter avoids that. For this trade specifically, a PC Builder that checks component compatibility before checkout does work that a shop assistant would otherwise do over Messenger, one customer at a time.
What goes wrong for electronics shops
Everyday problems in this trade, from the industry guide.
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Serial numbers tracked on paper
A laptop comes back for warranty and nobody can prove which supplier it came from or when it was sold. Serial numbers written on the invoice copy or in a notebook are slow to search and easy to lose.
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EMI paperwork in a spreadsheet
Each bank has its own tenures and charges. Staff work them out by hand or from a printout, mistakes happen at the counter, and reconciling the bank settlement against the invoice later takes hours.
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Warranty and RMA claims fall through
Faulty items sit in a corner waiting for the vendor. Without a record of what was sent, when, and what came back, replacements are missed and customers ring repeatedly to ask about their item.
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Stock does not match the shelf
Fast-moving accessories, price changes every week and a second outlet or godown make Excel stock unreliable. You find out an item is missing only when a customer asks for it and the shelf is empty.
Online store with PC Builder
How E-commerce handles it.
The ERP is the backend for your website: the same items, prices and stock, EMI display on product pages, and a PC Builder and Keyboard Builder that check component compatibility before checkout.
What you get
The parts of E-commerce that matter most here.
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Headless storefront API
Authentication, cart, wishlist, compare, checkout, orders, categories, brands, search, newsletter, notifications, loyalty, referral, product requests, pre-orders and reviews are all served from one documented API, so your storefront always shows the ERP's live price and stock.
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PC Builder and Keyboard Builder
Configurators for computer shops. You define the steps, mark which are required, and set the category filters behind each step. Shoppers pick a processor, board, RAM and the rest, then add the whole build to the cart in one go.
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Stock reservation at checkout
Items in a cart are held against available stock so two customers cannot buy the last unit. Holds expire automatically if the customer walks away, and billing deducts real inventory, including serial numbers for serialised items.
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EMI display on products
Bank EMI plans from the Sales module show on product pages with per-bank tenures, so a customer comparing a laptop sees the monthly figure before they call. The same templates are used when the sale is invoiced.
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SSLCommerz and COD payments
Checkout offers cash on delivery and SSLCommerz online payment, which carries bKash, Nagad, Rocket, Upay, cards and bank transfer. Payments are validated against SSLCommerz, IPN callbacks are verified, and refunds can be issued from the ERP.
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Website order management
Website orders move through processing, billing, shipped and delivered tabs. Staff edit quantities, hold, cancel, refund or mark an order failed, print the order sheet, and export the list for the day's dispatch.
A working day for electronics shops
The sequence this trade actually runs, from the industry guide.
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Receive stock and scan serials
Goods arrive against a purchase order. Staff record the GRN, scan or import serial numbers, print barcodes, and the supplier bill posts to accounts payable.
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Sell at the counter
A customer asks for a laptop on EMI. Staff pick the bank plan, scan the serial, take the down payment by cash or bKash, and print the Mushak 6.3 invoice.
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Fulfil online and Facebook orders
Website orders arrive in the ERP, stock is reserved, the shipment is booked with Steadfast through its API or recorded against another courier, and the customer receives an SMS with the tracking number.
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Handle a warranty return
The sold serial is looked up, an RMA is opened, the item moves to RMA stock, and a vendor claim is raised with the supplier for repair or replacement.
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Close the day
Each counter runs its Z-report, cash and MFS totals are checked, COD collections from couriers are reconciled, and the owner sees the day's sales and dues on the dashboard.
Questions
Answered plainly, including where the answer is no.
What does PC Builder do?
It lets a customer assemble a machine from your catalogue while the system checks that the components are compatible, so the order that reaches you is buildable. Keyboard Builder does the same for custom keyboards.
Do online orders use the same stock as the shop?
Yes. The store runs on the ERP catalogue and stock, with reservation at checkout, so an online order and a counter sale cannot both claim the last unit.
See SORS ERP running on your own numbers
A 30-minute demo in Bangla or English, with your products, your VAT setup and your questions.