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SORS ERP
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Inventory software for electronics and computer shops in Bangladesh

Import or scan serial numbers on goods receipt, pick them at the counter or on the invoice, and search any serial later to see its supplier, purchase date, sale and warranty status.

A computer shop does not have a stock problem so much as an identity problem. Two laptops of the same model are not interchangeable: one came from a distributor in March with a two year warranty, the other from a different supplier last week, and when a customer walks back in with a fault, which one it is decides whether you claim from a vendor or absorb the cost yourself.

That is why serial number tracking sits at the centre of stock control in this trade, and why a plain quantity count is not enough. The same discipline pays off on the shelf: components move fast, prices change weekly, and a second outlet or a godown makes an Excel sheet wrong within days of being right.

What goes wrong for electronics shops

Everyday problems in this trade, from the industry guide.

  • Serial numbers tracked on paper

    A laptop comes back for warranty and nobody can prove which supplier it came from or when it was sold. Serial numbers written on the invoice copy or in a notebook are slow to search and easy to lose.

  • EMI paperwork in a spreadsheet

    Each bank has its own tenures and charges. Staff work them out by hand or from a printout, mistakes happen at the counter, and reconciling the bank settlement against the invoice later takes hours.

  • Warranty and RMA claims fall through

    Faulty items sit in a corner waiting for the vendor. Without a record of what was sent, when, and what came back, replacements are missed and customers ring repeatedly to ask about their item.

  • Stock does not match the shelf

    Fast-moving accessories, price changes every week and a second outlet or godown make Excel stock unreliable. You find out an item is missing only when a customer asks for it and the shelf is empty.

Serial numbers from GRN to sale

How Inventory & Warehouses handles it.

Import or scan serial numbers on goods receipt, pick them at the counter or on the invoice, and search any serial later to see its supplier, purchase date, sale and warranty status.

What you get

The parts of Inventory & Warehouses that matter most here.

  • Serial number tracking

    Import or generate serial numbers at goods receipt, pick specific serials at sale or transfer, and trace the history of any unit from purchase to customer. Warranty and RMA modules reuse the same serials.

  • Multi-warehouse stock summary

    See quantity on hand and available per item per warehouse, with bins inside a warehouse for larger godowns. Warehouse access controls who can view or move stock at each location.

  • Transfers between godowns

    Create a transfer, approve it, ship it and receive it at the destination, scanning barcodes at each step. The destination warehouse updates only on receipt, so nothing is counted twice or lost in between.

  • Stock valuation methods

    Value stock by FIFO, LIFO or weighted average, run a valuation comparison to see how each method changes your closing stock, and report valuation by warehouse for the balance sheet.

  • Barcodes in bulk

    Design barcode label templates, generate barcodes for items, variants and serials in batches, and print sheets for a whole consignment. Items can also be imported with their existing EAN-13 barcodes.

  • Stock aging

    See how long each item has sat in each warehouse in aging buckets, so slow movers are discounted, returned or bundled before they tie up more cash than they are worth.

A working day for electronics shops

The sequence this trade actually runs, from the industry guide.

  1. Receive stock and scan serials

    Goods arrive against a purchase order. Staff record the GRN, scan or import serial numbers, print barcodes, and the supplier bill posts to accounts payable.

  2. Sell at the counter

    A customer asks for a laptop on EMI. Staff pick the bank plan, scan the serial, take the down payment by cash or bKash, and print the Mushak 6.3 invoice.

  3. Fulfil online and Facebook orders

    Website orders arrive in the ERP, stock is reserved, the shipment is booked with Steadfast through its API or recorded against another courier, and the customer receives an SMS with the tracking number.

  4. Handle a warranty return

    The sold serial is looked up, an RMA is opened, the item moves to RMA stock, and a vendor claim is raised with the supplier for repair or replacement.

  5. Close the day

    Each counter runs its Z-report, cash and MFS totals are checked, COD collections from couriers are reconciled, and the owner sees the day's sales and dues on the dashboard.

Questions

Answered plainly, including where the answer is no.

Can I search a serial number months after the sale?

Yes. Serials are captured at goods receipt and picked at sale, so searching one later shows the supplier it came from, when it was purchased, which invoice sold it and its warranty status. That is the record a vendor claim depends on.

How does stock work across a shop and a godown?

Each is a separate warehouse with its own stock, and transfers between them are documented at both ends with valuation moving as well. Counter staff see what is available where before promising a customer anything.

See SORS ERP running on your own numbers

A 30-minute demo in Bangla or English, with your products, your VAT setup and your questions.