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SORS ERP
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POS software for electronics and computer shops in Bangladesh

Counter sessions, held bills, barcode scanning, receipt printing, cash and MFS payments recorded per method, and a Z-report at end of day so each counter balances before staff go home.

An electronics counter is busier than its transaction count suggests. A single sale can involve a serial number to pick, an EMI plan to apply, a bundled accessory to discount and a customer who wants the invoice in a company name for their own VAT rebate.

A counter tool that only prints a cash memo leaves all of that to be reconciled later. Running the counter on the same system as the stock and the ledger means the serial leaves inventory, the tax invoice is numbered correctly and the drawer can be balanced against a Z-report before staff go home.

What goes wrong for electronics shops

Everyday problems in this trade, from the industry guide.

  • Serial numbers tracked on paper

    A laptop comes back for warranty and nobody can prove which supplier it came from or when it was sold. Serial numbers written on the invoice copy or in a notebook are slow to search and easy to lose.

  • EMI paperwork in a spreadsheet

    Each bank has its own tenures and charges. Staff work them out by hand or from a printout, mistakes happen at the counter, and reconciling the bank settlement against the invoice later takes hours.

  • Warranty and RMA claims fall through

    Faulty items sit in a corner waiting for the vendor. Without a record of what was sent, when, and what came back, replacements are missed and customers ring repeatedly to ask about their item.

  • Stock does not match the shelf

    Fast-moving accessories, price changes every week and a second outlet or godown make Excel stock unreliable. You find out an item is missing only when a customer asks for it and the shelf is empty.

Counter POS with barcode scanning

How POS handles it.

Counter sessions, held bills, barcode scanning, receipt printing, cash and MFS payments recorded per method, and a Z-report at end of day so each counter balances before staff go home.

What you get

The parts of POS that matter most here.

  • Barcode scanning and search

    Scan item, variant or serial barcodes, or search by name and SKU, and the cart prices itself with the right tier and promotion. Serial numbers are picked at the point of sale for tracked items.

  • Sessions with cash float

    Open a session with an opening cash amount, record cash in and cash out during the day, and close with a counted total. The running balance is tracked per session and feeds the Z-report.

  • Split payments by method

    Take one bill in cash, card, mobile wallet, bank transfer or cheque, in any mix, with tendered amount and change calculated. Card type and last four digits, or the MFS reference, are stored on the sale.

  • Held bills

    Park a bill while the customer fetches another item or steps out to send bKash, serve the next person, then resume it. Held bills stay listed for the session until they are completed or discarded.

  • End of day and Z-reports

    Close the day per counter or per session. The Z-report shows sales by payment method, cash in and out, expected versus counted cash and the variance, and a variance check page highlights counters that do not balance.

  • Stock and accounting posted

    Every POS sale deducts stock from the outlet warehouse in real time and posts sales, VAT and cash or bank entries through account mapping rules. Sales history is searchable by receipt, cashier or item.

A working day for electronics shops

The sequence this trade actually runs, from the industry guide.

  1. Receive stock and scan serials

    Goods arrive against a purchase order. Staff record the GRN, scan or import serial numbers, print barcodes, and the supplier bill posts to accounts payable.

  2. Sell at the counter

    A customer asks for a laptop on EMI. Staff pick the bank plan, scan the serial, take the down payment by cash or bKash, and print the Mushak 6.3 invoice.

  3. Fulfil online and Facebook orders

    Website orders arrive in the ERP, stock is reserved, the shipment is booked with Steadfast through its API or recorded against another courier, and the customer receives an SMS with the tracking number.

  4. Handle a warranty return

    The sold serial is looked up, an RMA is opened, the item moves to RMA stock, and a vendor claim is raised with the supplier for repair or replacement.

  5. Close the day

    Each counter runs its Z-report, cash and MFS totals are checked, COD collections from couriers are reconciled, and the owner sees the day's sales and dues on the dashboard.

Questions

Answered plainly, including where the answer is no.

Can the counter pick a specific serial number?

Yes. Where an item is serial tracked, the specific unit is selected at the counter, so what left the shelf and what appears on the invoice are the same physical thing.

Does the POS work without internet?

No. There is no offline billing mode, so the counter needs a working connection. In a shop with frequent interruptions, plan a backup connection before going live rather than after.

See SORS ERP running on your own numbers

A 30-minute demo in Bangla or English, with your products, your VAT setup and your questions.