Grameenphone SMS gateway with SORS ERP
Send transactional and bulk SMS through Grameenphone, in Bangla Unicode, triggered by events in the ERP.
Grameenphone has the largest subscriber base in Bangladesh, which for a business sending order and delivery alerts means the largest share of your customers reachable on one gateway.
What separates a gateway that works from one that does not is delivery and encoding. A message that arrives late, or arrives as boxes because the Bangla was not encoded correctly, does more harm than not sending it.
What is actually built
Stated plainly, including the parts that are not finished.
Grameenphone is one of sixteen SMS gateways configured in SORS ERP. Messages are sent from templates, triggered by events, with Bangla Unicode encoding handled and delivery logs kept so you can see what actually arrived.
How to set it up
In order. Each step assumes the one before it.
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Get gateway credentials
Arrange a business SMS account with Grameenphone and collect the API credentials and your approved sender ID.
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Add the gateway in SMS settings
Enter the credentials in SORS ERP under SMS gateway configuration.
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Create your templates
Write the message templates with variables for customer name, order number and amount, in Bangla or English.
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Set the triggers
Choose which events send which template: order placed, payment received, shipment, delivery, due reminder.
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Send a test and check the log
Send to your own number and confirm both delivery and correct Bangla rendering before switching triggers on.
Questions
Answered plainly, including where the answer is no.
Do Bangla messages render correctly?
Yes. Bangla Unicode encoding is handled, which is the difference between a readable message and a screen of boxes. Send a test to your own handset before enabling triggers, as a matter of habit.
Can I use more than one gateway?
Sixteen gateways are supported and configured in settings, so a business can route through the one that performs best for its customer base, or change without changing anything else.
See SORS ERP running on your own numbers
A 30-minute demo in Bangla or English, with your products, your VAT setup and your questions.